Privacy Policy

Last updated: May 3, 2025

1. Introduction

At Ecomosto, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our platform.

2. Information We Collect

We collect information that you provide directly to us, information that we collect automatically when you interact with our platform, and information from third-party sources.

2.1 Information You Provide

  • Account Information: When you create an account, we collect your name, email address, password, and other information necessary for account setup.
  • Profile Information: Information you add to your profile, such as a profile picture, phone number, or address.
  • Transaction Information: We collect details about purchases you make, including payment information, billing and shipping address, and order history.
  • Communications: When you contact our customer service, we collect information about your inquiry and any follow-up communications.

2.2 Information We Collect Automatically

  • Device Information: We collect information about the device you use to access our platform, including hardware model, operating system, unique device identifiers, and mobile network information.
  • Usage Information: We collect information about your interactions with our platform, such as pages or products viewed, time spent on pages, navigation paths, and search terms.
  • Location Information: With your consent, we may collect precise location information from your device.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Communicating with you about products, services, offers, and events
  • Responding to your comments, questions, and customer service requests
  • Detecting, investigating, and preventing fraudulent transactions and other illegal activities
  • Personalizing your experience and delivering content and product offerings relevant to your interests
  • Monitoring and analyzing trends, usage, and activities in connection with our services
  • Complying with our legal obligations

4. Sharing Your Information

We may share your information with the following categories of third parties:

  • Sellers: When you make a purchase, we share information necessary to fulfill your order with the relevant Seller.
  • Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Payment Processors: When you make a payment, your payment information is processed by a third-party payment processor.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to our processing of your personal information.

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

However, no internet transmission is completely secure, and we cannot guarantee the security of your information transmitted to our platform.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

8. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites or services you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@ecomosto.com
Phone: (123) 456-7890
Address: 123 E-Commerce Street, City, Country